Shipping Policy

Processing Time:
Orders are processed within 1–3 business days after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

Shipping Times:

  • U.S. orders: Typically delivered within 5–12 business days.

  • International orders: Delivery times vary depending on the destination (usually 10–20 business days).

Shipping Fees:
Calculated and displayed at checkout. Free shipping may be offered during promotions.

Tracking:
Once your order ships, you’ll receive an email with a tracking number.
If you haven’t received your tracking info within 5 days, contact us at kohanaahelp@gmail.com.